40% + FREE BOX AND BRACELET INCLUDED IN ALL ORDERS

Rated 4.9/5 by 5000+ satisfied customers

Elegant, bold, and timeless designs.

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30-Day Money-Back Guarantee

OUR ICONS

Designed to impress. Built to last. Masterpiece of refined design and precision. Assembled for those who demand elegance without compromise. It doesn't only tell time. It also tells your story.

FREQUENTLY ASKED QUESTIONS

PRODUCT & CUSTOMIZATION

ORDERS & PAYMENTS

SHIPPING & REFUNDS

ARE LORO WATCHES ORIGINAL?

Yes. Our watches are based on original Seiko movements and are professionally custom-modified for design and exclusivity.

ARE LORO WATCHES CUSTOM-MADE?

We offer both ready-made custom-modified watches and custom-configured watches based on available options.

CAN I CUSTOMIZE MY WATCH?

Yes, You can fully customize your watch by selecting the bracelet, case, dial, hands, and even adding your own logo or initials for a personal touch.

CAN I CHANGE OR CANCEL MY ORDER AFTER PLACING IT?

No. Once an order is placed, it cannot be changed or cancelled due to immediate processing and customization

DO YOU SHIP INTERNATIONALLY?

Yes, we ship within SWISS and internationally.

HOW LONG DOES PROCESSING TAKE?

Orders are processed within 1-3 working days, including quality checks.

WILL I RECEIVE TRACKING INFORMATION?

Yes. A tracking number will be emailed to you once your order is dispatched.

DO YOU ACCEPT RETURNS OR REFUNDS?

All sales are final. Refunds are only accepted for verified manufacturing defects, in line with our Refund Policy

WHAT IS CONSIDERED A MANUFACTURING DEFECT?

A manufacturing defect is an issue that affects the functionality of the watch, such as:

  • Movement malfunction
  • Defects impacting normal operation

The following are not considered defects:

  • Minor cosmetic variations from customization
  • Normal wear and tear
  • Damage caused by misuse or accidents

HOW LONG DOES THE WARRANTY LAST?

All watches include a 12-month limited warranty covering manufacturing defects only.